Introduction and scope
HODL FM (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit podcast.hodlfm.io, listen to or download audio/video episodes, access transcripts, subscribe to subscriber‑only content, or otherwise use the podcast subdomain (the “Services”). This Policy applies only to data collected via podcast.hodlfm.io. If you follow links to third‑party sites or platforms (e.g., YouTube, Spotify, Buzzsprout), those services have separate privacy policies that govern their processing of your data.
Information we collect
We collect information you provide directly and information collected automatically:
- Information you provide voluntarily
- Account / subscription details: name, email address, billing/contact information when you register or pay for subscriber features.
- Communications: messages, comments, feedback, or requests you send to us.
- Contributions: any user content you post (comments, questions, uploads) and permissions you grant for recording/interview participation.
- Automatically collected information
- Log data: IP address, browser type and version, device type, pages visited, timestamps, error logs and server activity.
- Usage data: pages viewed, play events, playback duration, download activity, and other interactions with episodes and pages.
- Device and connection data: operating system, unique device identifiers, approximate geolocation (based on IP) and network details.
- Cookies and similar technologies: see our Cookie Policy at podcast.hodlfm.io/cookie-policy/.
How we use your personal information
We use personal data to operate and improve the Services and for related business purposes, including to:
- Provide, deliver and manage episodes, downloads, transcripts and subscriber features;
- Process subscriptions, billing and refunds;
- Communicate with you about episodes, subscriptions, updates and support requests;
- Personalize content recommendations and site experience where enabled;
- Analyze usage and performance to improve our services;
- Enforce our Terms of Service and protect against fraud, abuse and security incidents;
- Comply with legal obligations and respond to lawful requests from authorities.
Legal bases for processing (if you are in the EEA)
Where applicable, we rely on one or more lawful bases to process personal data: your consent (e.g., newsletter subscription or cookies), performance of a contract (e.g., subscription billing), our legitimate interests (e.g., service operation, analytics, security and marketing), and compliance with legal obligations.
Sharing and disclosure of personal information
We may share personal data with:
- Service providers and subprocessors who help operate the Services (hosting, analytics, payment processors, email delivery, content delivery networks, transcription services, customer support and CRM providers);
- Third‑party platforms used for distribution (e.g., YouTube, Spotify) when you access content through those platforms;
- Legal and regulatory authorities where required by law or to protect rights, safety or property;
- A buyer or successor in the event of a merger, sale, reorganization or asset transfer (subject to notice and applicable safeguards).We require service providers to protect personal data and process it only as instructed.
Third‑party features and embedded content
Podcast pages may embed third‑party players, social widgets or analytics scripts. These third parties may collect personal data and set cookies. This Policy does not cover third‑party practices; review their privacy policies before interacting with embedded content.
International transfers
Data may be stored and processed in locations outside your country, including the United States. Where transfers occur, we use appropriate safeguards (e.g., standard contractual clauses) or rely on another lawful transfer mechanism required by applicable law.
Data retention
We retain personal data as long as necessary to provide the Services, fulfill the purposes described here, comply with legal obligations, resolve disputes, and enforce agreements. For subscribers who cancel or delete their account, we will remove or anonymize personal data in accordance with our retention schedule and legal requirements.
Your rights and choices
Depending on your jurisdiction, you may have rights including:
- Access: request a copy of personal data we hold about you.
- Rectification: correct inaccurate or incomplete data.
- Erasure: request deletion of your data (subject to legal exceptions).
- Restriction: request that we limit processing in certain circumstances.
- Portability: request a machine‑readable copy of your data.
- Objection: object to processing based on legitimate interests or for direct marketing.
- Withdraw consent: where we process data based on consent, you may withdraw it at any time. To exercise your rights, contact us at [email protected]. We will verify your identity before responding and respond within applicable statutory timeframes.
Cookies and tracking
We use cookies and similar technologies to support site functionality and analytics, and to deliver personalized content and marketing where permitted. See our Cookie Policy at podcast.hodlfm.io/cookies for details and controls.
Security
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration or destruction. However, no system is completely secure; we cannot guarantee absolute security.
Payment processing
If you subscribe to paid content, payment is processed by third‑party payment processors. We do not store full payment card information on our servers. Payment processors’ collection and use of payment data are governed by their privacy policies and applicable laws.
Children
The Services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, contact us and we will take steps to remove the data.
California Residents (CCPA/CPRA)
If you are a California resident, you may have rights to know, delete, or opt out of the sale of personal information. We do not sell personal information for monetary consideration. To exercise California privacy rights, contact us at [email protected] with “California Privacy Request” in the subject line.
European Residents (GDPR) - Data Controller
HODL FM is the data controller for processing via this subdomain. If you are in the EEA and wish to complain, you may contact your local data protection authority.
Changes to this policy
We may update this Policy to reflect changes in our practices or legal requirements. We will post the revised Policy with an updated effective date. Continued use of the Services after changes are posted constitutes acceptance of the updated Policy.
Contact Us
For questions, privacy requests or a current cookie inventory, contact: [email protected]